All number plates made by Craigsplates are covered for a 12 month guarantee from the time you plates where despatched. If for some strange reason your plate has become defective in that period, and you would like your plate to be replaced free of charge, you will need to do the following:
Please email us a picture of the defective plate, along with the registration (if it can not be seen from the whole picture), and how the plate is defective, along with plate size, and special wording on the plate, and anything else needed to manufacture a replacement plate.
These steps are very important so you can keep the plate on the vehicle until the new plate arrives. You will also be requested to send the damaged/broken plate back to us for inspection. Please note: If the replacement plate is not received back to us, then you will be charged for another plate.
You can upload pictures of your plate on our contact us page